Returns & Exchanges
At Rania Zara Studio, we strive to ensure you are delighted with your luxury fashion purchases. If you are not completely satisfied, we offer a seamless return and exchange process for all eligible items within 14 days of delivery.
Initiate Your Request
Contact our customer concierge team via email or our online portal with your order number and the reason for your return.
Secure Packaging
Place the unworn, unwashed garment with all original tags and designer packaging intact inside a secure shipping box.
Courier Collection
Affix the provided prepaid shipping label to your package and schedule a pickup or drop it off at any authorized courier location.
Quality Inspection & Refund
Once our studio team verifies the item's condition, your refund or exchange will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing